Privacy Policy for VerticalVentures

Introduction

At Climbing Wall VerticalVentures, we are committed to protecting the privacy and security of our customers. This privacy policy outlines how we collect, use, and safeguard the personal information you provide to us.

Information We Collect

We may collect the following types of personal information from you:
  • Contact information (e.g., name, email address, phone number, address)
  • Payment information (e.g., credit card details) for processing transactions
  • Information about your climbing experience and preferences
  • Details about the services you have purchased or inquired about

How We Use Your Information

We use the information we collect to:
  • Provide and improve our climbing wall services
  • Process payments and manage your account
  • Communicate with you about your climbing sessions, events, and updates
  • Respond to your inquiries and provide customer support
  • Analyze usage trends and preferences to enhance our services
  • Comply with legal and regulatory requirements

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:
  • Service providers who assist us in operating our business (e.g., payment processors, IT service providers)
  • Law enforcement or other government authorities as required by law
  • In the event of a business sale or merger, the new owners may access your information

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes the use of encryption, firewalls, and other industry-standard security practices.

Your Rights

You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications from us. To exercise these rights, please contact us using the information provided below.